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Privacy Policy — Divya Darshnam

Website: https://divyadarshnam.com

Divya Darshnam is committed to safeguarding the privacy of its customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws and best practices.

  1. Information We Collect
  • Personal Identification Information: Full name, billing and shipping address, phone number, and email ID.
  • Payment Information: Transaction details via third-party secure payment gateways. We do not store card or bank credentials.
  • Account Information: Usernames, passwords, and order history (if an account is created).
  • Technical Information: IP address, browser type, device data, operating system, and referral source.
  • Usage Data: Page visits, time spent on site, search terms, and navigation patterns.
  1. Purpose of Data Collection
  • To process, fulfill, and deliver orders.
  • To provide order confirmations, shipping updates, and customer service.
  • To personalize user experience and enhance website functionality.
  • To send newsletters, promotions, or updates (only if you opt-in).
  • To comply with legal obligations or respond to lawful requests.
  1. Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared only under the following conditions:

  • With logistics partners for order delivery.
  • With secure payment service providers for transaction processing.
  • With email or SMS platforms for customer communication.
  • When legally required to comply with judicial or regulatory requests.
  1. Cookies and Tracking Technologies

We use cookies and similar tools for analytics and site optimization. These include:

  • Remembering your preferences or login sessions.
  • Understanding user engagement through tools like Google Analytics.
  • Enhancing overall website performance.

You can modify your browser settings to decline cookies; however, this may impact site usability.

  1. Data Security Measures

We employ robust security protocols to protect your data, including:

  • Secure Socket Layer (SSL) encryption across the website.
  • Regular security audits and updates.
  • Controlled access to user data on a need-to-know basis only.

Despite these measures, no online platform is 100% secure. We encourage users to safeguard their login credentials.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from minors. If a parent or guardian believes that a child has provided personal data, they should contact us immediately.

  1. User Rights Under Indian Law

As per applicable Indian data protection regulations, you have the right to:

  • Access and review your personal data.
  • Correct any inaccurate or incomplete data.
  • Withdraw consent for marketing communications.
  • Request deletion of your account or data, subject to legal requirements.

To exercise these rights, please contact us using the details below.

  1. Changes to the Policy

Divya Darshnam reserves the right to update this Privacy Policy periodically. All revisions will be posted on this page with an updated ‘Effective Date.’ Continued use of the website constitutes acceptance of the revised policy.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Divya Darshnam
📧 Email: support@divyadarshnam.com
📱 WhatsApp: +91-8386977271
🌐 Website: https://divyadarshnam.com

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